Ordering and Payments:

– Orders are considered confirmed upon receipt of payment.
– Custom orders require a non-refundable deposit.

Shipping and Delivery:

– Delivery times are estimates and may vary.
– Customers are responsible for providing accurate delivery information.
– Additional charges may apply for special delivery requests.

Returns and Exchanges:

– Returns are accepted within 1 days of delivery for eligible items. Returns are accepted only for manufacturing defects
– Custom or personalized orders are non-returnable.
– Customers are responsible for return shipping costs.

Quality and Warranty:

– Our furniture is crafted with precision and undergoes rigorous quality checks.
– Warranty details are provided with each product; contact us for warranty claims.
– Damages due to misuse or improper care are not covered.
– For other warranty details please visit warranty page.

Custom Orders:

– Custom orders require detailed specifications and may have longer lead times.
– Changes to custom orders are not allowed after a certain stage of production.
– Custom orders may have variations in wood grain and color due to the natural characteristics of wood.

Cancellation Policy:

– Orders can be canceled within one days of placement for a full refund.
– Custom orders cannot be canceled once production has commenced.

Privacy Policy:

– Customer information is confidential and will not be shared with third parties.
– Payment information is securely processed through trusted payment gateways.

Legal Compliance:

– Rosewood Emporium complies with all relevant laws and regulations.
– Customers are responsible for ensuring that purchased items comply with local regulations.

Contact Information:

– For inquiries, concerns, or support, contact through Email : hello@rosewoodemporium.in or Call @ +91 99022 35059.
– Office hours are [10Am to 8:30 Pm] responses may be delayed outside of these hours.

Changes to Terms and Conditions:

– Rosewood Emporium reserves the right to update these terms and conditions without prior notice.
– Customers are responsible for reviewing the terms before making a purchase.